In addition to quality, what other benchmark does URAC focus on?

URAC emphasizes efficiency in healthcare delivery as a crucial benchmark alongside quality. The organization recognizes that delivering high-quality services is not enough if those services are not carried out efficiently. Efficiency relates to how well healthcare services are provided in terms of resource utilization, timing, and meeting patient needs without unnecessary delays. By focusing on efficiency, URAC aims to improve overall patient outcomes while minimizing waste and optimizing the use of healthcare resources.

The other benchmarks, while important in their own right, do not directly align with the core focus of URAC’s standards alongside quality. For instance, financial performance, patient volume, and technology implementation may play significant roles in healthcare management, but they do not encapsulate the same commitment to ensuring efficient service delivery as a combined metric with quality does. By prioritizing efficiency, URAC supports the goal of enhancing the overall healthcare experience for both patients and providers.