What action should be taken if a suspicious drug is received?

The most appropriate action when a suspicious drug is received is to segregate the product and notify the manager. This approach ensures the safety and integrity of the pharmaceutical environment. By segregating the suspicious product, it minimizes the risk of accidental use or contamination with other products. Additionally, involving a manager allows for proper investigation and adherence to protocols that may be in place for dealing with such situations.

This step is crucial as it prioritizes the safety of patients and staff, and it provides a framework for addressing potential issues systematically. The manager can then assess the situation, determine the next steps, and ensure that any necessary reporting or documentation is completed in accordance with regulatory standards.