What is a key factor in evaluating the effectiveness of case management?

Evaluating the effectiveness of case management hinges significantly on patient engagement and follow-up outcomes. This focus emphasizes the active role that patients play in their own care, where their involvement can lead to improved health outcomes and adherence to treatment plans. By measuring how engaged patients are in their care process and monitoring the results of follow-ups, case managers can assess whether the interventions and support provided have positively impacted the patient's health trajectory.

Furthermore, understanding the outcomes related to patient engagement helps organizations refine their case management strategies, ensuring they are effectively addressing the needs of the population served. This holistic approach not only considers the clinical aspects but also incorporates the psychosocial factors essential for successful management of care.