What is an outcome measure commonly assessed in case management?

The assessment of patient health improvement and quality of life as an outcome measure in case management is critical because it directly relates to the effectiveness of care provided to individuals. Case management aims not only to coordinate services but also to ensure that patients achieve better health outcomes and enhance their overall well-being.

When measuring the success of case management, healthcare professionals often look at various indicators that reflect how well patients are managing their conditions, recovering from illnesses, and improving their quality of life. These measures can include factors like physical health improvements, psychological well-being, and social functionality. Focusing on health improvement and quality of life ensures that the patient-centric approach of case management is upheld, emphasizing the importance of holistic care.

While other options relate to aspects of healthcare delivery—such as employee performance, cost efficiency, and service quantity—they do not capture the most fundamental goal of case management, which is the improvement of patient outcomes. Effective case management should always prioritize the health and satisfaction of patients above all, making it a key measure of success in this field.