What is the main purpose of URAC’s survey process?

The primary aim of URAC's survey process is to validate compliance with established healthcare standards. This is crucial for ensuring that healthcare organizations meet specific quality and performance benchmarks. The survey process involves a thorough examination of a healthcare provider’s operations, policies, and procedures to confirm adherence to these standards, which are designed to enhance patient care and safety. By validating compliance, URAC helps organizations identify areas for improvement and promote accountability in the healthcare system.

Collecting data for research purposes, while valuable, is not the main focus of URAC’s survey process, which is centered on compliance and quality assurance. Gathering patient feedback, although important for understanding service quality, is also not the core objective of the survey. Assessing financial health is outside the scope of URAC’s main purpose, as the organization primarily concerns itself with the quality of healthcare services rather than the financial metrics of providers.