What should you do if a patient emergency arises, such as a suicide attempt?

In the event of a patient emergency, such as a suicide attempt, the priority is to ensure the safety and well-being of the patient. Keeping the patient on the phone while simultaneously calling emergency services, like 911, is a critical and appropriate response. This approach allows you to maintain communication with the patient, providing emotional support and guidance while professionals arrive to handle the situation appropriately.

Staying on the phone offers the opportunity to assess the patient's condition and keep them talking, which can be vital in preventing further harm. It also ensures that help is on the way, as emergency responders can arrive quickly based on the information you provide. This method prioritizes both immediate assistance and support for the patient during a critical time.